Privacy Policy - Handmade Cutlery Free Shipping

Effective Date: May 18, 2026

At ShopCrafters (accessible from myshopcrafters.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ShopCrafters and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@myshopcrafters.com

1. Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Identification Information: When you make a purchase, create an account, or contact us, we collect information such as your name, email address, shipping address, billing address, phone number, and payment details.
Order History: We retain details of the custom knives, cutlery, and products you purchase from us to manage warranties, customer service requests, and future orders.
Log Files & Device Data: Like most websites, we collect information that your browser sends whenever you visit our site. This includes your computer’s IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, and time spent on those pages.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Process, fulfill, and ship your orders (including sending order confirmations, receipts, and tracking updates).
Understand and analyze how you use our website to improve our user experience and product offerings.
Communicate with you directly or through one of our partners for customer service, updates, and marketing promotions (if you opt-in).
Prevent fraudulent transactions, monitor for security threats, and maintain the safety of our online store.
Comply with legal and tax obligations related to international e-commerce.

3. Sharing Your Information (Third-Party Services)

We do not sell, rent, or trade your personal information to third parties. However, we do share your data with trusted third-party service providers to run our store effectively:

Payment Processors: Your payment details are processed securely through encrypted third-party gateways (such as PayPal, Stripe, etc.). We do not store your credit card details on our servers.
Shipping Carriers: We share your name, shipping address, and phone number with international and domestic postal/courier services (e.g., DHL, FedEx, USPS) to ensure the safe delivery of your handmade items.
E-commerce & Hosting Infrastructure: Our website and database are managed through secure hosting platforms and e-commerce software platforms necessary to maintain store functionality.

4. Cookies and Web Beacons

ShopCrafters uses “Cookies” to enhance your shopping experience. Cookies are used to store information including visitors’ preferences, items added to the shopping cart, and the pages on the website that the visitor accessed or visited. This information is used to optimize the user experience by customizing our web page content based on visitors’ browser type and/or other information.

You can choose to disable cookies through your individual browser options.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax or trade laws), resolve disputes, and enforce our legal agreements and policies.

6. International Data Transfers

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, or country where the data protection laws may differ from those of your jurisdiction. By using our website and providing your information, you consent to this transfer. We take all steps reasonably necessary to ensure that your data is treated securely.

7. Your Data Protection Rights

Depending on your location (such as the EU/UK under GDPR, or certain US states like California under CCPA), you have specific rights regarding your data:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
The right to erasure – You have the right to request that we erase your personal data under certain conditions.
The right to object/restrict processing – You have the right to object to or restrict our processing of your personal data.

If you would like to exercise any of these rights, please contact us.

8. Children’s Information

Another part of our priority is adding protection for children while using the internet. ShopCrafters does not knowingly collect any Personal Identifiable Information from children under the age of 13. Furthermore, because we sell custom cutlery and blades, our website and products are intended strictly for adult users (18 years or older).

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.