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FREQUENTLY ASKED QUESTIONS
ShopCrafter Handmade Knives – FAQ
1. Are your knives handmade?
Yes, our knives are handcrafted by skilled makers using quality materials such as Damascus steel, carbon steel, wood, antler, and leather.
2. Will the knife I receive look exactly like the photos?
Because our products are handmade, each knife is unique. Natural variations in steel pattern, handle grain, horn texture, and sheath finish may occur.
3. Do your knives come with a sheath?
Most of our knives include a leather sheath. Please check the individual product listing to confirm what is included.
4. Are these knives suitable for display or practical use?
We offer both collectible/display pieces and functional knives. Please read the product description carefully to understand the intended use of each item.
5. How should I care for my knife?
Keep the blade clean and dry after use, and apply a light coat of oil occasionally to help preserve the steel. Avoid storing the knife in the leather sheath for long periods in humid conditions.
6. Do you accept custom or bulk orders?
Yes, we welcome custom and bulk order inquiries depending on the design and quantity required.
7. How long does shipping take?
Delivery times vary by destination and the item ordered. Estimated shipping times are provided at checkout or in the product listing.
8. What if there is an issue with my order?
If you receive an item with any issue, please contact us and we’ll do our best to resolve it as quickly as possible.
CONTACT US
Phone: +1 (404) 641-5838
Email: myshopcrafterbrand@gmail.com
Free standard shipping
on all orders.
Support forum
for over 24h
Address: 3173, Bridgewalk Drive, Lawrenceville GA. 30044
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